behind the scenes

Behind the scenes at SMC³ with Customer Support

At SMC³, customer support is a key foundational support to the company’s decades long mission to provide unparalleled support to carriers, shippers, 3PLs and technology providers. The customer support team at SMC³ is committed to providing assistance that keeps customer needs at the forefront of every interaction. Phillip Simmons, a customer support specialist for SMC³, recently took time to discuss how his team maintains a great relationship with customers, and how his job has adapted to the coronavirus pandemic.

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Forecasting the Year Ahead for Supply Chain and Logistics Leaders

On the final day of the Jump Start 2021 virtual supply chain conference panelists analyzed how changing policy priorities could impact their businesses moving through 2021 and beyond with the new administration.

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Technology and Innovation Take Center Stage

As the second day of the Jump Start supply chain virtual conference continued, industry experts analyzed many of the technology trends that are predicted to take the industry by storm over the next few years as well as the foundation of all of these transformational technology advancements: Data.

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Industry Experts Discuss and Predict What the Post-Pandemic Recovery Will Look Like

During the opening day of the virtual Jump Start supply chain conference, the focus was gravitated toward one common theme: Change. Industry experts discussed economic, political and technology changes that will set the stage for the post-pandemic recovery in 2021, the new presidential administration, among other topics.

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GlobalTranz Chief Technology Officer to offer insight into technology opportunities in the year ahead at Jump Start 2021

GlobalTranz chief technology officer Russ Felker will join FourKite’s Priya Rajagopalan to discuss using logistics technology to solve supply chain pain points. Felker recently spoke with SMC³ about how to solve some of these issues and how GlobalTranz has adapted during the coronavirus pandemic.

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