Insider Blog

LTL freight carrier and SMC³ member is ‘driven by quality’

In the late 1960s, three trucking businessmen banded together to provide airfreight cartage and trucking solutions in the underserved Portland, Oregon, market by creating Air-Go and Mark-7 Delivery. This initial partnership lasted for only four years, and in 1972, Glenn Wilson bought out his partners, solidifying his vision of creating a tight-knit company dedicated to treating its customers as another member of the family.

The business operated as two separate companies for three decades before comingling and rebranding as Titan Freight services. The change was more than just convenience, representing a renewed expansion into the less-than-truckload space in the three-state Idaho, Oregon and Washington region.

“We leveraged our dominance in providing time-sensitive services in the Portland metropolitan area to becoming the premier overnight less-than-truckload carrier in the region,” according to the company. “Now at the dawn of our sixth decade in business, we continue on our mission to offer the highest level of customer satisfaction, service and safety in the great Northwest.”

These days, Titan is run by Keith Wilson, who grew up around the company and has worked there for more than Titan for more than 25 years. Vice President Jason Altamirano started with Titan in 2005, working on the dock as he put himself through school after serving in the United States Marine Corps in Iraq. Gerard Miller, Titan’s driver training manager, is celebrating his 18th anniversary with Titan in 2020. Titan’s sales team – Shanon Mitchell is the account executive for Washington and Idaho, while Bill Mahaffie covers Oregon – have more than 45 years of combined sales experience. 

Titan prides itself on being a large business, with room to grow, that operates and thinks like a small company. Fueled by the moto “driven by quality,” Titan employees strive, among other things, to provide competitive rates for the best regional expedited LTL service. Employees accomplish these goals all while paying extra attention to their customers, some of whom they’ve counted as friends for more than 50 years.

“We believe our customers deserve the most reliable and friendly service, provided by a well-trained customer service staff and uniformed drivers using well-maintained, safe and clean equipment,” the company states on its website. “We believe our employees deserve a workplace in which they are respected and compensated for the integral role they play in our success. And we believe that all of these things together will continue to enable us to offer the best possible experience for our customers and will help us maintain our longstanding position as the premier transportation company in the Northwest.”

Carriers across North America look to SMC³ for the right data, technology and expertise to make smarter business decisions. To learn more about SMC³’s solutions, visit the website here

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Categories: Carrier Relations, LTL