Kevin Springer, vice president of sales at SMC³, has spent his entire career in the freight transportation industry. He recently took time out of his busy schedule to talk about how he works to connect SMC³ customers with the ideal solutions to meet their business needs.

Shippers, carriers and 3PLs are still grappling with social distancing practices and adjusting their operations to work-from-home realities. In early March, freight transportation technology provider SMC³ implemented remote work strategies to maintain continuous service during the coronavirus pandemic. SMC³’s Brian Thompson recently detailed what the company has been hearing about the pandemic from its supply chain partners.

SMC³’s Kim Williamson, senior technical support analyst, recently sat down to chat about her role at the over-the-road technology solutions company, how she has helped customers overcome challenges, and her involvement with reliable, innovative solutions like the RFP tool Bid$ense®.

New technology and the introduction of innovative supply chain solutions into established processes is one way to combat transportation issues. Brian Thompson of SMC³ sees the uptick in technology adoption, and a broader adoption of transportation management systems among even the smallest transportation companies, as a sign of how shippers and 3PLs are now confronting a challenging supply chain arena.

The current version of RateWare XL features more than 5,000 LTL base rates, small package and density tariffs, and the ability for users to conduct historical pricing inquiries and batch process files, SMC³ wanted to go a step further. Not content to rest on the laurels of such a widely used product, the company has created a new version of RateWare that will serve as a platform for future rating solutions.

During his 34 years at SMC³, Danny Slaton was lucky enough to experience seismic shifts in the logistics and supply chain industry – first on the front lines of the computerization of the supply chain and then as an executive making sense of a post-deregulation transportation world. Slaton retired from his career at SMC³ following the Jump Start 2019 logistics conference, and in his three decades at the company, he saw a lot of change.