Ward Transport & Logistics built its reputation on what the company calls “Ship the Ward Way”—decades of operational discipline, service and consistency that have helped establish the company a widely respected LTL carrier. For nearly 30 years, Ward relied on its own internally developed costing system, an activity-based model that provided an accurate, detailed understanding of costs across the business.

Sometimes, technology alone can be the fast fix for improving business outcomes. More often, the difference maker is technology delivered and backed by a true business partner, a partner who supports business functions and is invested to ensure their solutions perform and directly contribute to improving LTL transportation management. This is especially true in LTL, where digitized execution, visibility and optimized efficiency are key to customer service.

A recent webinar hosted by SMC3 and the Truckload Carrier’s Association focused on cost clarity as a critical factor for making better business decisions. While cost clarity comprises many related ideas, at root, it’s about developing an increasingly granular understanding of what your costs really are—and through that process, improving your profitability.

LTL application program interfaces (APIs) are invaluable tools when it comes to improving 3PL operations. They heighten visibility, eliminate manual processes, and enable businesses to take a streamlined approach to shipping management.

Illinois Tool Works (ITW) sought to improve margins through optimized transportation spend. With BatchMark® XL from SMC3, they streamlined pricing analysis, leading to significant cost savings and improved carrier relationships. Enriqueta Polonus, Senior Business Analyst at ITW, credits the tool for enhancing data integrity and enabling smoother analysis processes. BatchMark XL is pivotal in ITW’s journey towards efficient and informed transportation decisions, impacting their bottom line positively.

The sheer amount of industry knowledge being passed around at Jump Start 2024 has been astounding to behold. From evergreen tips on leadership to concrete strategies for managing volatility, our attendees are leaving with a fuller picture of where the logistics industry stands. On the third and final day, it’s natural to ask: What’s next?