Nearly one year into the coronavirus pandemic, there is no question the supply chain industry is adapting and changing to the new environment in which we find ourselves. These changes have taken many forms — some temporary and others that are much more likely to remain a strong part of the supply chain ecosystem for years to come.

SMC³’s Justin Springer is constantly in discussion with customers regarding SMC³’s offerings and how these products can help optimize their freight transportation spend. Springer knowledgably steers these customers to solutions that deliver unrivaled shipment visibility, transit-time information and freight rating power. Get to know more about Justin and his role at SMC³ in this behind the scenes interview.

Neutral base rates that are accurate and dependable will provide shippers, carriers and other supply chain stakeholders the confidence that their LTL transportation strategies are backed by extensive data analysis and business intelligence resulting in a true win-win for all parties involved.

At SMC³, customer support is a key foundational support to the company’s decades long mission to provide unparalleled support to carriers, shippers, 3PLs and technology providers. The customer support team at SMC³ is committed to providing assistance that keeps customer needs at the forefront of every interaction. Phillip Simmons, a customer support specialist for SMC³, recently took time to discuss how his team maintains a great relationship with customers, and how his job has adapted to the coronavirus pandemic.

On the final day of the Jump Start 2021 virtual supply chain conference panelists analyzed how changing policy priorities could impact their businesses moving through 2021 and beyond with the new administration.

As the second day of the Jump Start supply chain virtual conference continued, industry experts analyzed many of the technology trends that are predicted to take the industry by storm over the next few years as well as the foundation of all of these transformational technology advancements: Data.