In the second session of SMC3’s 2025 LTL Online Education Hybrid Series, Jenni McCammon, Senior Sales Director for Truckload at Ascend, offered an inside look at how less-than-truckload (LTL) freight operations turn a profit—or lose one.

“Reducing Invoicing Surprises,” the third session of the SMC³ LTL Online Education webinar, featured Tyler Limbaugh, Truck Audits Manager at American Rail & Truck Audits (AMTR).  He got to the bottom of what can go wrong in pricing freight — and how shippers and carriers alike can avoid mishaps.

Of all the macroeconomic issues that have plagued the business world over the past few years, the persistent shortage of skilled labor has been a uniquely painful thorn in the side of industry. This trend is especially distressing in the realm of supply chain management, where expert analysis, bold leadership, and hard-won industry know-how are key in keeping companies (and the economy at large) functioning efficiently.

Excitement can reach a fever pitch when shippers and third-party logistics (3PL) providers make the decision to automate freight transportation, and for good reason. Traditional manual practices of rating carriers, receiving quotes, scheduling pickups, tracking shipments and gathering all the necessary documentation can be time-consuming and inefficient.

Shippers, 3PLs, carriers and other clients are the foundation of SMC³. The company creates innovative logistics technology solutions to help these groups optimize the LTL portions of their supply chains through tools that offer unrivaled shipment visibility, transit-time information and freight rating power.

Sometimes it feels like the only regulatory certainty is the uncertainty for the less-than-truckload (LTL) industry. The first workshop in the fourth series of SMC3’s LTL Online Education focused on all things regulatory, and Washington D.C. insiders and transportation regulation experts explored today’s landscape impacting LTL and the next steps to prepare for potential regulatory impacts.