Archive for the “Technology” Category

What is CzarLite and How Does it Work?

So, what exactly is CzarLite, and why does your company need it? SMC³’s CzarLite® LTL base rate provides a neutral rating standard that allows LTL shippers and 3PLs to quickly and accurately evaluate shipping rates from multiple carriers. Simple, right? Not so much. Learn more about SMC³’s CzarLite base rate tool and how the solution can help with your business needs.

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behind the scenes

Behind the scenes at SMC³ with Nate Fouch

Nate Fouch is the strategic account manager for SMC³. He recently took time out to discuss his new role, how he got started in the LTL industry, and what he thinks is key for maintaining a strong business relationship with customers. Get to know more about Nate in this behind the scenes interview.

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behind the scenes

Behind the scenes at SMC³ with Brian Martin

SMC³’s Brian Martin is constantly growing carrier relationships in the industry and engaging customers regarding SMC³’s offerings and how these products can help optimize their freight transportation spend. Martin, with his nearly 20 years of expertise, knowledgably steers these customers to solutions that deliver unrivaled shipment visibility, transit-time information and automated bid procurement solutions. Get to know more about Brian and his role at SMC³ in this behind-the-scenes interview.

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The State of the Supply Chain

Nearly one year into the coronavirus pandemic, there is no question the supply chain industry is adapting and changing to the new environment in which we find ourselves. These changes have taken many forms — some temporary and others that are much more likely to remain a strong part of the supply chain ecosystem for years to come.

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behind the scenes

Behind the scenes at SMC³ with Customer Support

At SMC³, customer support is a key foundational support to the company’s decades long mission to provide unparalleled support to carriers, shippers, 3PLs and technology providers. The customer support team at SMC³ is committed to providing assistance that keeps customer needs at the forefront of every interaction. Phillip Simmons, a customer support specialist for SMC³, recently took time to discuss how his team maintains a great relationship with customers, and how his job has adapted to the coronavirus pandemic.

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